Returns and refunds
Refund & Return Policy
Effective Date: 01/01/2024
Thank you for shopping with PharmerCook.
All products are made-to-order. For this reason, we do not accept returns or exchanges unless an item is defective or damaged.
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 7 days of delivery. Include photos of the issue so we can review your claim. If approved, a replacement or refund will be issued.
Sizing & Color
Please review sizing charts carefully before purchasing. Minor variations in color may occur due to screen settings and production. We do not accept returns based on sizing or color differences.
Address Accuracy
Customers are responsible for providing accurate shipping information. We are not responsible for orders delivered to incorrect addresses provided at checkout.
Order Cancellations
Orders may be canceled within 24 hours of purchase. After this time, orders enter production and cannot be canceled.
By placing an order, you agree to this policy.
For support, contact:
[email protected]
PharmerCook — Cultivated Lifestyle